Photographers: Get Booked Without the Hustle Using a CRM | with Amy Pearson

If you’re a photographer who feels busy all the time but still struggles to get booked, this one’s for you.

In our latest episode of The Edit Weekly, we sat down with Amy Pearson, a systems and workflow strategist who helps photographers get organized using CRMs like HoneyBook and Dubsado (affiliate link). What we loved most about this conversation is how grounded it was. No grind culture. No “work harder.” Just practical systems that make your business calmer, clearer, and easier to run.

You can watch the full episode on YouTube or listen on Spotify, but if you’re more of a reader (or want the highlights), here’s what we covered, and why it matters.

First: What Is a CRM (Really)?

CRM stands for Client Relationship Management. Amy explains it simply: A CRM is like a personal assistant for your business.

It keeps everything in one place — inquiries, emails, contracts, invoices, payments, scheduling, and follow-ups — so you’re not constantly asking yourself:

Did I send that email?
Did they sign the contract?
Did I ever send the payment link?

(Ask us how we know 😬)

Instead of sticky notes, scattered emails, and half-finished to-do lists, a CRM gives you clarity and consistency.

Why Photographers Lose Clients Without Realizing It

One of the biggest takeaways from this episode was how many photographers are losing bookings not because of their work, but because of backend friction.

Amy shared that around 80% of people book the photographer who follows up first.

If you’re:

  • juggling client emails manually

  • forgetting to follow up

  • sending contracts, invoices, and payment links separately

  • or meaning to respond “later” and then… not

You’re likely leaking leads without even realizing it.

A CRM helps you respond quickly and professionally — even when you’re busy shooting, editing, or living your life.

CRMs Are Especially Helpful for ADHD & Neurodivergent Brains

This part of the conversation really resonated with us.

Amy talked about how CRMs support mental load, especially for photographers with ADHD or neurodivergent brains. Instead of holding everything in your head, your system holds it for you.

A good CRM:

  • shows you exactly where every client is in the process

  • reminds you what needs to happen next

  • reduces decision fatigue

  • prevents “out of sight, out of mind” moments

It gives you external structure that supports how your brain works.

Better Systems = Better Client Experience

One of the biggest myths photographers believe is that automation feels cold or impersonal.

Amy completely dismantles that idea.

When your workflows are thoughtful, automated systems actually:

  • guide clients clearly through the process

  • reduce confusion and missed steps

  • feel more professional and reassuring

  • free you up to show up more personally when it matters

Clients can:

  • access contracts and invoices in one place

  • see payment schedules

  • fill out questionnaires

  • find links without digging through email

Less friction for them = more trust in you.

HoneyBook vs. Dubsado (And Why Both Work)

Amy works primarily in HoneyBook and Dubsado, and while they’re different, they solve the same core problems:

  • scheduling without email ping-pong

  • automated follow-ups

  • proposals that bundle contracts + invoices

  • payment reminders so you actually get paid

Her biggest advice?
👉 Pick one and use it consistently.
Constantly switching systems costs more time than it saves.

How to Start Using a CRM (Without Overwhelm)

You don’t need to set up everything at once.

Amy suggests starting with just a few basics:

  1. Try a CRM trial and see if you like how it feels

  2. Create a simple inquiry form

  3. Write one solid follow-up email

  4. Map out your client experience step by step

You can always build from there.

Learn More from Amy Pearson

If you want help setting up systems that actually work for your photography business, you can find Amy here:

🌐 Website: https://amysgould.com/
📺 YouTube: https://www.youtube.com/@SystemsforCreatives
📸 Instagram: https://www.instagram.com/amyspearson_/

She shares incredibly practical advice on workflows, client experience, and running a business that doesn’t rely on constant hustle.

Want the Full Conversation?

If this resonated, we highly recommend listening to the full episode which is packed with real-life examples, honest confessions, and calm encouragement.

Do you already use a CRM or do you use spreadsheets? Let us know in the comments!

Watch on Youtube
Listen On Spotify

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